The Role of OMS in Modern Retail

An order management system (OMS) is a technological solution that automates enterprises to control customer orders from sales receipt through product fulfillment.
It coordinates order management across different sales platforms to support accurate visibility into shipping information throughout the supply chain journey.
An OMS helps enterprises control the end-to-end order oms process order management system productively, from the point a shopper initiates an order to its accurate fulfillment and subsequent return.
It streamlines inventory management by delivering live visibility on inventory availability and order status, allowing retailers to maximize their shipping practices and boost customer loyalty.
An effective OMS integrates with other operational systems like ecommerce platforms, warehouse management systems, financial software, order management system and transportation carriers to enable a streamlined order fulfillment process from start to completion.